September 1, 2015
Dear Valued REALTRAC Customer:
We have made the difficult decision to discontinue support of the Realtrac 9 Operating System on March 1, 2016. We understand that this version has been a valuable tool for our clients, and we did not make this decision without serious consideration of our customers.
Since launching Realtrac 9 in 2008, technology and computers have continuously improved, and as Microsoft has released newer operating systems, we have developed “workarounds” to allow the Realtrac 9 system to function in modern computing environments. With Windows Vista, Windows 7 and Windows 8, we have had to force users to disable many built-in security systems that allow the Realtrac 9 system to operate.
In addition, Realtrac 9 software uses several third-party components; however, many of our software partners are no longer in business. Therefore, we are no longer able to provide support for these components, nor can we continue to develop fixes as the technology around us evolves.
Realtrac 10 has been on the marketplace for over a year, with enthusiastic customer response.
This completely integrated, state-of-the-art ERP system allows
for a quick and easy transition for our Version 9 customers while utilizing 21st
century technologies. A sampling of some of the new features and functions
- Quality Module
- State-of-the-art Shop Floor Data Collection with Touchscreen Technology
- Streamlined and Dynamic Data Entry/Searching Technologies
- Expanded Job and Estimating Screens
- Improved Routing and Scheduling
- Multi-item Quoting and Invoicing
Request a Demo Today!
Upgrade to Realtrac 10
Customers who have maintained an active Realtrac 9 Service Contract and schedule conversion to Reatrac 10 before December 31, 2015, will be offered a FREE upgrade.
Your Service Contract Renewal
will not increase upon conversion.
Customers who are not currently under Service Contract, but would like to upgrade, are encouraged to take advantage of special incentives to reinstate their Service Contract and upgrade to Realtrac 10.
To receive more information on version 10, or to schedule an appointment, please contact Jeremy Klosowski at (734) 793-3816 or firstname.lastname@example.org
· Receive Support for Realtrac 9 until March 1, 2016
Customers who have paid their Realtrac 9 Service Contract in full, but choose not to upgrade to Realtrac 10, will continue to receive support until March 1, 2016. A prorated amount of the Service Contract Renewal will returned to you in the form of an account credit or refund.
If you have any questions, please contact your Realtrac Sales Representative or phone the main office at (734) 793-3811.